FAQs
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What types of tours do you offer?
We craft a variety of experiences—cultural outings, food and wine journeys, outdoor adventures, historical walks, eco-safaris, boat trips, and more—designed for every traveler’s passion.
How do I book a tour?
Easily online or by phone—just pick your tour, select your date, and book. Prefer a personal touch? Call or email us and we’ll guide you through it.
What’s included in the price?
Your booking covers all guiding services from our expert, local guides. Tip: some tours include extras like tickets, transfers, or gear—check individual tour details.
What’s your cancellation policy?
-Full refund up to 48 hours (for some tours, up to 24 hours) before the start.
-Less than 24 hours? No refund unless we cancel.
-If we cancel, you’ll always get a full refund.
Do you offer group or family discounts?
Absolutely—special pricing is available for families and groups. Reach out for a quote tailored to you.
ecotoursitaly.com
Are tours suitable for people with reduced mobility and children?
Many of our tours are accessible. If you need extra assistance, let us know in advance.
Kids are welcome! Most walking tours are family-friendly, and our guides love to engage younger explorers.
What payment methods do you accept?
We accept credit/debit cards, PayPal, bank transfers—and cash at our offices. Online transactions are secure.
Guided by experts—who leads the tours?
All our tours are led by licensed local guides. Passionate, knowledgeable, and personable—they bring the history, culture, and environment of Italy to life.
Can I customize a tour or make special requests?
Certainly! Just ask. Whether you need special accommodations, want to focus on dietary needs, or prefer a private experience, we can tailor your tour for you.
What if it rains?
Most tours run rain or shine—just dress accordingly! If weather poses safety issues (like with e-bikes), we’ll offer rescheduling or a refund.
